Dutch Debt Collection

Debt Collection Agency Intocash: Our collection practice

Our free services consist of two phases, the extrajudicial phase (the non-legal proceedings) and the judicial phase (the legal proceedings through a court of law). Our method of practice in the pre-legal phase is basic. The debt has to be paid in full as soon as possible. If the debtor is not able to pay, we will try to find an alternative solution. If the debtor refuses to pay the debt, we will start the legal procedure immediately (if you wish). Our legal advisors collect nearly 90% of the debts in the pre-legal phase, so without having to start a legal procedure.

The extrajudicial phase

During this phase our services (free of charge) consist of summoning the debtor by phone, text messages, letters and emails to pay the debt, dossier forming, providing legal advice to possible counterclaims, responding to counter arguments with legal arguments and if needed to arrange payment through installments. If our efforts don’t lead to collecting the outstanding debt, then it is possible to start a legal proceeding through a court of law. The communication with the debtor will be in the Dutch language. We will keep you updated on all relevant actions, developments and about the progress of your particular case. Our aim is to collect the debt as efficiently as possible through intensive contact by phone, e-mail, fax or letter to the debtor. This way most of our cases are resolved quickly and amicably. We understand that some debtors are not always in a position to pay the debt in full immediately. For that reason we quickly evaluate the debtors financial position by requiring proof of income and expenditure. As a result we ensure that maximum affordable instalments are collected on either a weekly or monthly basis. We collect almost 80% of the debt without mediation of a judge. Of course not all debts can be resolved amicably and sometimes the debtor is not willing to pay. In such cases we can start a legal proceeding against the debtor through court of law.

Debt Collection Agency IntoCash: Pursuing payments and collecting debts free of charge. In business we all find ourselves in the position where you have a client that does not pay your bill, despite your own efforts of sending reminders. IntoCash is able to collect the debt in the Netherlands on your behalf. Our debt collection is one of the most cost effective ways to improve your cashflow and reduce your outstanding debts. When is your debt or collecting account in the right hands? The answer is pretty straightforward: a trustworthy Debt Collection Agency that provides the client certainty and clarity. Our No Cure No Pay – principle gives you that certainty and clarity. Our services are free of charge, in other words we charge the debtor our fees. If the debtor fails to pay the debt, you will not be charged. If the debtor pays the debt in full, you will still not be charged for our services (Cure No Pay). That is what our No Cure No Pay – principle stands for. Due to the non existence of a cost risk, it is even worthwhile for you to have IntoCash collect reasonably small debts. You can always follow the progress of your collecting account online.

Judicial proceedings

If the debtor does not pay after our involvement in the extrajudicial phase then we may recommend that legal action is instigated against him/her through the Courts. In that case the writ of summons will be created and presented to a judge, in order to sentence the debtor to payment of the debt, interest and the costs. A procedure in court is often a costly and time consuming process especially when the debt is defended. Due to the volume of files that our offices handles, whilst having the local knowledge of the legal system, customs and culture, we are able to offer you legal action on a no cure no pay basis. Up to an amount of € 5.000 we will proceed in court free of charge. Only the costs to third parties, such as costs to the bailiff and court fees, must be paid in advance. In these payments we have no financial interest. If we win the procedure, the debtor will condemned to pay the debt, our costs and the costs to the bailiff/court fees. These costs of the bailiff and court fee stand below in the table. If we win judgment, the debtor is required to pay the sum claimed (court fees and interest including). If the debtor does not appear on the judge's hearing or if the claim is granted, then the debtor will be sentenced to payment. If the debtor does not pay, then it is necessary to take steps to enforce the judgment. With the sentence we can proceed to the execution and force the debtor to payment.

Claim	Court Fees	Costs Bailiff	Address Check
< € 500	€ 105/70*	€ 73,89	€ 15
> € 500	€ 280/140*	€ 73,89	€ 15

* Court fees for companies are higher then for persons.

For invoices above € 5.000 a lawyer is generally required (with exceptions as rental arrears). If possible we perform preparatory activities for the lawyers to reduce the costs. It is however also possible your limit the debt up to € 5.000 to avoid lawyer costs entirely, then this table applies. Please contact us for further explanation!